Don’t see your question answered Below? Please contact us at the brewery at 828-505-2462 or email shop@gingersrevenge.com. We are happy to help!
Shipping Details:
Merchandise and Non-Alcoholic Products
Orders are sent via USPS or UPS and will arrive 5-7 business days after placing the order. You will receive a tracking number once the order has been processed. Please note that we have different shipping policies for any Alcoholic Products.
Returns: If something doesn’t fit, you may ship the item back to us and include a prepaid return envelope. If you have any questions, please contact shop@gingersrevenge.com.
Cancelled Orders: Orders cancelled will be issued a $10 restocking fee. If we were out of stock of the item you purchased and is no longer being produced, this restocking fee does not apply.
Pricing and Inventory: Price and availability are subject to change without notice. If you place an order and an item is out of stock we will contact you and ask you if you would like a refund, a similar replacement item, or if you would like to wait until we receive the product.
Alcoholic Products
Where We Can (and Cannot) Ship: At this time, we only ship beer to North Carolina based customers. Many states do not allow beer to be shipped direct-to-consumers. We cannot ship to dry counties or zip codes that exclude the sale or shipment of alcoholic beverages. By purchasing alcoholic beverages from our site, you verify you have checked your local and state laws regarding alcohol shipping. We cannot ship alcohol to PO boxes or mailboxes. All orders are shipped UPS.
Age Requirement | Adult Signature Required: You must be 21 years of age or older to purchase alcoholic beverages from Ginger’s Revenge, and will be required to present a valid photo ID and sign at the time of delivery. UPS requires a shipping surcharge of $9.35 for adult signature which is currently included in flat rate shipping. To avoid missed deliveries, we recommend shipping to your place of work. If it is discovered that alcohol was purchased unlawfully, the order will not be delivered and no refund will be issued.
Shipping Details and Timeline: Please allow up to five business days for your order to be processed and shipped out. You will receive your UPS tracking information once your order has been scheduled. Any orders placed after 11:59 PM on Thursday will be processed the following Monday.
Delivery Attempts: Any order that is refused or returned after three attempts to deliver will not be refunded, and additional shipping may be incurred. In addition, the buyer will be responsible for any additional fees incurred to have the product returned to us. Orders that qualify for free/or flat rate shipping and come back to us, for any reason, can be re-shipped for the full cost of shipping and any additional fees. If you prefer to cancel the order once it has come back to us, the refund issued will be 75% of the order total, minus the cost of shipping.
Exchanges: All Alcohol sales are final. We do not accept any exchanges or returns on alcohol.
Liability for Damages: We are not liable for damages to goods caused by weather conditions and/or “Acts of God” during transportation. “Acts of God” include catastrophes such as, but not limited to, plane crashes, unforeseeable delays or accidents, destruction due to domestic and international unrest (i.e. riots, war, public enemies) confiscation, quarantine, or natural disaster
Purchase at a Local Retailer:
Ginger’s Revenge is currently available in North Carolina and South Carolina. For other locations near you, please visit our beer finder: find.gingersrevenge.com.
Don’t see your question answered? Please contact us at the brewery at 828-505-2462 or email shop@gingersrevenge.com. We are happy to help!